Language Matters CEO Lucas Fonseca and Director of Client Services Jen Leon met with Mayor Martin and Logansport’s Department Heads on February 21, 2024. Among the topics discussed was an exciting new initiative: a city-wide Spanish phone line!
When local Spanish speakers call 260-328-5122, they will be able to speak with a bilingual call agent from the Language Matters team, who can connect them with the city service they need. Likewise, staff members from the city departments can use the phone line for interpretation when a Spanish speaker contacts them directly.
Spanish-speaking community members will be able to send text messages in Spanish to the same number, allowing for another channel of communication.
This resource will be available to the public beginning on March 11, 2024. The line will be open Monday through Friday from 10:00 a.m. to 12:00 p.m., and from 2:00 p.m. to 4:00 p.m., with the exception of holidays.
This collaboration between Language Matters and the City of Logansport is for the benefit of all of Logansport’s residents, and we expect the Spanish-line effort to further unify the city’s Spanish and English-speaking populations.
For more information about the Spanish line, head to the Language Matters website, or the same site in Spanish.
To learn more about initiatives to make Logansport a more welcoming and accessible city, connect with the Language Matters team at info@languagemattersprograms.com!
SOURCE: News release from Language Matters