New customer service hours for Logansport Utilities starting March 1, 2024

Logansport Utilities will adjust its customer service hours on March 1, 2024.

The new hours for bill-related phone calls and in-person walk-ins to the city building’s customer service office will be 8:30a.m. – 4:00p.m. Monday through Friday.

The current hours are 8:30 a.m. – 4:30 p.m. Monday through Friday.

The new hours reduce the daily open customer service phone call time and in-person visits by 30 minutes to allow staff to complete administrative and accounting tasks.

Bill payments can be made in several convenient methods including:

In-person or using the drop off box, located on the south entrance of the city building, located at 601 E
Broadway, Logansport Indiana, 46947.

• Mailing payment in with tear-off section of the front side of the bill with account number and making
check payable to Logansport Utilities.

Calling customer service at 574-753-6231.

• Paying online with credit/debit card, along with a credit card fee at www.logansportutilities.com

• Or signing up for free Automatic Bank Withdrawal (ACH), which withdrawals bill payment automatically from a checking account once a month.

For questions or more information please call customer service at 574-753-6231 or by emailing customerservice@logansportutilities.com